FAQ

Do you do any special requests?

Yes absolutely!

If there is anything specific you would like to include or anything you would like left out of your session, please let us know. We are happy to work with you to get the best possible results for your family.

It is only 1 day till my session but my kids are sick! Can we reschedule?

Of course you can! We keep a few spaces open each week for rescheduling just incase this happens, as we all know that kids can get sick anywhere, anytime!

What happens if my baby won't settle?

Newborns can be a little unpredictable.

If we wrap your baby and they are still not settling for whatever reason, we will talk with you and reschedule with you for a date within a week of your session.

What happens if I am running late for my session?

We have a set amount of time for every session, which allows for a little buffer either side.

If you are running late for any reason, please let us know as it may or may not affect how long your session will be.

I have booked and paid my deposit but now the date doesn't work for me?

Please get in contact ASAP as we may be able to shift you to a day that does work!

Can I just get the digital files?

We have arranged our packages in a way that is suitable for most however we know in the age of cellphones how important digital images are.

Whilst we do not offer digital purchases on their own, when you purchase a photo, you also receive the digital image with it.